GKMaidServices

TERMS & CONDITIONS

PLEASE READ THIS PAGE CAREFULLY. IF YOU DO NOT ACCEPT THE TERMS OF USE STATED HEREIN, DO NOT USE THE WEB SITE AND ITS SERVICES. BY USING / ACCESSING THE WEBSITE - GKMAIDSERVICES.COM, YOU ARE INDICATING THAT YOU ACCEPT THE TERMS OF USER AND YOUR ACCEPTANCE IS BOUND BY THE PROVISIONS OF THESE TERMS OF USE, INCLUDING ANY UPDATION / REVISIONS MADE THEREIN. ALLIN 1 ENTERPRISES (“COMPANY") MAY REVISE THESE TERMS OF USE, INCLUDING GKMAIDSERVICES.COM PRIVACY STATEMENT AT ITS DISCRETION. THE COMPANY DOES NOT HAVE ANY OBLIGATION OR RESPONSIBILITY TO INFORM OR INTIMATE YOU IN ANY MANNER, DIRECTLY OR INDIRECTLY, OF THE POSTING ONCE UPDATED OR PRIOR TO SUCH UPDATION. YOUR USE OF THE WEBSITE (DEFINED BELOW) FOLLOWING ANY SUCH MODIFICATION CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE TERMS OF USE AS MODIFIED. ANY ADDITIONAL TERMS AND CONDITIONS, DISCLAIMERS, PRIVACY POLICIES AND OTHER POLICIES APPLICABLE TO GENERAL AND SPECIFIC AREAS OF THIS WEB SITE OR TO PARTICULAR CONTENT ARE ALSO CONSIDERED AS TERMS OF USE. YOU SHOULD VISIT THIS PAGE PERIODICALLY TO REVIEW THE TERMS OF USE, BECAUSE THEY ARE BINDING ON YOU. THE TERMS "YOU" AND "USER" AS USED HEREIN REFER TO ALL INDIVIDUALS AND/OR ENTITIES ACCESSING THE WEB SITE FOR ANY REASON.

ALLIN 1 ENTERPRISES, a company under the Indian Companies Act, 1956, is operating the website www.gkmaidservices.com. This page states the terms of use ("Terms of Use" / “Terms”) under which you (“You” / “Your”) may use GKMaidServices.com, an on-line service to post and search employment opportunities and user resumes ("GKMaidServices.com" or "Web Site").

These Terms of Use include the GKMaidServices.com Privacy Statement (https://www.gkmaidservices.com/privacy-policy.php) which is incorporated into these Terms of Use by reference. By using GKMaidServices.com, You are indicating your acceptance to be bound by these Terms of Use, including the GKMaidServices.com Privacy Statement.

In the event of any inconsistency between the provisions under the Terms of Use and the gkmaidservices.com Privacy STATEMENT, the provisions under the Terms of Use will prevail.

These terms and conditions represent the agreement between the Client and GKMaidServices.com for the services offered or any Help hired through GKMaidServices.com

It is important that the Client reads and fully understands the terms and conditions as it establishes the working relationship between GKMaidServices.com and the Client. By signing these terms and conditions with GKMaidServices.com, it is understood that the Client has agreed to the following Terms & Conditions:

The website is owned and operated by the Company and all rights, title, interests including all intellectual property rights in the website vests with the Company. Company reserves the sole right to modify the T&Cs at any time.

The terms domestic help / domestic worker / maids / worker / employee / candidates etc represents service providers. Please note that these service providers are in no way related to the company, neither are they employed by the company. They are independent people seeking employment / work through our platform.


1. COMPENSATION TO THE COMPANY:

a)Client shall pay a one-time service subscription/registration charge of INR 1,000/- to GKMaidServices.com to initiate the process of Househelp hunting. A maximum of 1-3 interviewed and shortlisted profiles will be shared matching your requirements and your expected salary bracket, followed by telephonic interview and then personal visit/interview. Trial period of a maximum of 3 days will be given for which the client is liable to make payment directly to the maid, if not found suitable to the given requirement.

(We sincerely request you not to reject the Help on the basis of look, age or religion. Judge them by their Heart & Work and give them dignity and value, that’s how a reliable and trustworthy maid is hired)

b) Our Service Charge for the placement of the candidate is ‘1 month salary’ to be paid after trial period from the date of joining of the candidate.

c) All payments shall be made through website/ online, or cheque drawn in favor of ALLIN 1 ENTERPRISES to which a suitable invoice will be produced.

d) You can also avail our service by paying us 50% of the candidate’s‘1 month salary’ for NO replacement or 75% of ‘the candidate’s 1 month salary’ for 1 replacement for 6 months contract period.

e) An invoice will be sent to the client upon payment and the placement fee/Service Charge is payable immediately after trial period from the date of joining of the candidate.

f) Introductions are strictly confidential. If GKMaidServices.com introduces a candidate that the client then introduces to a third part, who hires the candidate on either full time or part time, the client agrees to pay ALLIN 1 ENTERPRISES placement / Service Charge.

g) The Client cannot employ the Candidate independently once their profile is shared through GKMaidServices.com, without paying the Service Charge to ALLIN 1 ENTERPRISES. In case if the Client deceits by employing the Candidate and not paying the Service Charge, the Client can be prosecuted by our Legal team. A complain can be raised and strict penalty charge of an amount 10x (ten times) of the Service Charge will be legally enforced on the client under IPC Code 420, of Section 80C and Violation of Section 73(ICA) Act, which the client is bound to pay.


2. SALARY TO CANDIDATE:

a) Client should pay salary directly to candidate.

b) If in cases where the Househelp leaves the job due to any reason you are liable to pay the salary for the number of days he / she has worked with you or for the trial period.

c) If the maid asks for his/her salary in advance, it is entirely the Clients decision to give him/her an advance salary. In case the maid leaves and you have paid excess salary to him/her, GKMaidServices.com will not be responsible to retrieve/refund the same.

3. REFUND POLICY:

a) The subscription charge of Rs. 1000/- is refundable in the case where the customer pays the subscription charge but chooses not to take any interviews of the candidate due to any reason. (The Application money will be refunded for a 24 hours worker booking only if GKMaidServices.com is unable to line up a minimum of one candidate for interview within 10 working days of paying the advance money due to the limitations of our team. Processing fee of Rs.300 will be deducted.)

b) The application money of Rs. 1000/- may be refunded only if GK MAID SERVICES is unable to line up any candidates for interview due to the non-availability of required HELP within 15 working days of giving us application money. (No Refund will be made in any case where the Conference call process has started i.e. the client has done at least one conference call interview with a worker.)


c) Since the salary expectation of maid keep changing it might not be possible to find a maid in the same salary as your previous maid in case of replacement. NO REFUND claims will be entertained if you cannot revise your salary budget according to on-going market rate. However we will try it level best to try and find a new maid in same salary.

d) The Client agrees that the maid will be not be tortured, harmed mentally or physically. Also the Client cannot increase the work or reduce the salary of the maid other than what was discussed during the interview and mentioned in the agreement, without informing GKMaidServices.com and mutual agreement with the Househelp. If the maid leaves due to any such reason, GKMaidServices.com will not replace the maid and NO REFUND will be initiated.

e) Conditions to Meet for Placement Fee Refund:

If Zero Replacements are used at the time of raising the refund request: 50% of Placement Fee Between day 1- 30 days of placement 25% of Placement Fee Between 30 days - 60 days of placement 0% of Placement Fee Post 60 days of Placement

f) Under no circumstance a refund request will be entertained where the client has not paid the salary dues in full for the worker hired through GKMaidServices.com

4. REPLACEMENT:

a) Subject to the below conditions, GKMaidServices.com undertakes to replace the Candidate placed by us with a suitable Candidate willing and able to fulfill the same tasks and duties as in the original agreement within 72 hours. However this is subject to availability of workers. The maximum time taken could extend up to 15 days.

b) We provide maximum of 3 replacements for up to one year from the time of placement of the 1st worker at no extra charge if the worker leaves the job without any valid reason or does not prove satisfactory in his/ her work. 4 th replacement is offered on the basis of goodwill with the Client.

c) The replacement provided will have the same job description and timings and hours of work as mentioned agreement during placement of the first maid / worker.

d) Any change in the specification of replaced worker from the agreement without the knowledge of GKMaidServices.com calls the agreement null and void. In case of changes in job description a new agreement with new specification has to be signed to take the process any further. (charges may apply)

e) In case the maid is absent because she is unwell/family emergency, no replacement will be given if the maid promises to join back as soon she is healthy/fit for work. In case the maid does not join back within 7 days, you can ask us for replacement.we do not provide temporary replacement.

f) In case of 24 hours Help replacement, if any replacement is not available for next 15 days, then we shall provide a 12 hours Help service (whose salary will be adjusted accordingly) till we don’t get any 24 hours Help available with us.

g) We also provide replacements in pendamic period like covid if your housing society allows you.

5. POLICE VERIFICATION:

a) We strongly suggest that the client do a POLICE VERIFICATION of the maid.This ensures that the maid is free of any criminal charges in the past. At any given point of time if there is any crime done by the candidate (Civil or criminal), GKMaidServices.com would not be responsible for the same.

6. SATISFATION OF WORK:

a) Prior to the placement of the maid, the client has to give us the ‘job description’ of the type of work the maid needs to do and the salary offered. The client cannot make the maid do anything outside the job description nor reduce the salary of the maid. If the maid leaves because the client asked her to do anything outside the job description or due to reduction of salary then GKMaidServices.com will not replace the maid and neither refund the placement charges paid by the client.

b) In case you do not like the maid kindly give a notice of 15 days before you release the maid so that we can find a better quality maid for you. The maid which has been sent for replacement cannot be offered less salary than the first maid. Also the job description or work required to do by the maid cannot be changed by the client. In case you wish to release the maid or the maid leaves the job and you wish to take a replacement, you need to clear the salary dues of the previous maid before a replacement is sent. In case the salary of the previous maid is not cleared, we will not be sending a replacement.

7. MISCELLANEOUS:

a) Contract is valid for one year (for full time help service) or six months (for part time help service or less that 8 hours) and is renewable every one year or six months, by paying the placement fee if you want the replacement service from GKMaidServices.com
No renewal fees to be paid if you continue with the provided help even after the expiration of the contract and do not want the replacement benefit.

b) We are a Hiring Platform - GKMaidServices.com will not involve itself or its employees / associates for resolving issues arising between the employer and the employee / service provider (maid /domestic help etc.) during the course of employment / term of the contract or even beyond. If any kind of issue with regards discipline or overall conduct of the worker hired through GKMaidServices.com arises it is supposed to be resolved among yourselves or you are advised to take the course of Law.

c) The warranty is not valid where the worker is leaving due to unfair labour practices / unfair treatment or breach of contract / understanding with the employee / worker.

d) All solicitations are subjected to Mumbai Jurisdiction only.

When you hire a maid or any other candidate from GKMaidServices.com or ALLIN 1 ENTERPRISES it is understood that you have agreed upon the above mentioned terms even if you have not signed this document.

When you create an account or visit our website on GKMaidServices.com or when you hire a maid or any candidate introduced by us, it is understood that you have read the terms and conditions and you agree to it.

Download this word document for the entire terms of use policy of GKMaidServices.com. When you visited our website GKMaidServices.com or register/create an account with us, you agree to accept these terms and conditions / terms of use.

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